Find frequently asked questions when buying a Zacua.
On tax and service savings
With Zacua you are exempt from paying tenure and verification, it has no expenses for fluids, cooling, or gasoline, and because it is zero emissions, it does not enter the “Hoy No Circula” program (whome main objective is to prevent, minimize and control the emission of pollutants from vehicles that circulate in the CDMX). In addition, electric cars do not participate in the New Automobile Tax (Impuesto Sobre Automóviles Nuevos, ISAN).
Does Zacua require technical services?
Yes. Your Zacua is serviced once every two years on the electrical part: for the motor and the battery pack. When you purchase your car, our sales agents will give you all the information you need.
Like any other car, it is important to maintain it every 6 months (check brakes, etc.).
How does Zacua reduce its environmental impact?
Zacua is 100% electric and, therefore, zero emissions, which means that, locally, it does not emit CO2, Greenhouse Gases or any other air pollutant particles, thus avoiding contributing to the environmental congestion suffered by the city, besides, charging your car with electric energy is less polluting than burning gasoline.
It is for these reasons that Zacua does not enter the “Hoy No Circula” program.
About battery disposal
The vitality of the Zacua battery is maintained for 3,000 charge cycles (from 0 to 100%), which extends for about 8 years. At the end of these cycles, the battery will be down to 80% of its capacity. At that time, Copemsa, a parking lot company, can collect them to create electric power banks and lighting for its facilities.
What are Zacua's safety specifications?
Zacua complies with all the requirements of the Mexican Official Standard NOM-194 regarding safety devices in new vehicles, including ABS brakes. It also has a three-point seat belt and a flexible thermoformed polymer body that withstands light impacts without deforming.
In addition, the engine is protected by a steel bar structure that limits the impact on the front components and its speed is limited to 85 km/h, which reduces the effects of impacts above 100km/h.
What is the safety of the battery?
Although the motorization of electric cars is safer than that of regular cars, upon impact all the car’s electrical systems are disconnected, which ensures that there will be no current to the battery.
And to reduce the likelihood of damage to the battery, it is protected by the aluminum chassis structure, specially designed to absorb the energy of an impact.
How safe is the battery in the rain?
The limit of the Zacua floor with the ground is higher than that of the average internal combustion vehicle, it is only necessary to be careful not to go through floods deeper than the height of the Zacua floor.
Does Zacua have roadside assistance in case my battery runs out?
Yes, twice a year in Mexico City and the Metropolitan Zone of the Valley of Mexico. Your new Zacua will be recharged at the service point or taken to the nearest electric station.
Does Zacua have any adult or child occupant protection tests performed by a special institute?
Yes, Zacua is currently in the process of being certified by a European institute.
What is the difference between ZACUA MX®2 and ZACUA MX®3, the two Zacua models?
The difference between our models, both two-seater, is in the design of the upper rear part of the car:
- The Zacua MX®2 coupe has a more aerodynamic aesthetic and trunk space of 247.5 cm2.
- The Zacua MX®3 has a more classic look, is a hatchback and has trunk space of 487.5 cm2.
All other elements are identical in both models.
How many seats does Zacua have?
How is Zacua manufactured?
The exterior design of the car was purchased for use in Mexico from the French company Chatenet.
The cars of the Mexican company Zacua have their final assembly in Mexico, in the Industrial Park of Puebla, and in the future, as Zacua’s production and demand increase, more elements of the vehicle will be acquired and produced in our country.
The assembly of the car is done by hand, in an artisanal way, and exclusively by women from Puebla.
What is the maximum speed that Zacua reaches?
Zacua is limited to 85 km/h, in accordance with Mexico City’s speed limit regulation.
What is Zacua's performance on slopes?
If starting out, Zacua can climb slopes of 21% (11 degrees).
How long does it take to charge and how long does the battery last?
From 0 to 100 percent, charging takes a period of eight hours, but like your smartphone, Zacua can be charged in segments, that is, it is not necessary for the battery to be completely discharged to charge it. The nominal battery life is 200 kilometers traveled (average use at 60 km per day), and this will vary according to the slopes, gradients, speed and driving habits with which it is used.
What type of connector does Zacua use?
Zacua uses a 5-point (type 1) two-phase power connector, which is projected to be the universal connection in electric cars. This connector is adaptable to three-phase power, but it is not recommended to charge on a single-phase power connection because of the slow charging time.
Where can I purchase the charger for my Zacua?
The charger is already included with the purchase of your Zacua!
Charger Characteristics: Leviton brand, Level 2 model, 30 A, 208/240V AC with 7.7 KW output. Load connector is SAE J1772, 5.48 METER (18) cord with direct wiring and NEMA 3R enclosure.
What is the battery life of a Zacua?
The battery of a Zacua has an estimated lifespan of up to 3,000 cycles (0 to 100% charge), which can translate into a lifespan of 8 to 10 years (if charged from minimum to full every day).
To extend the life of the battery, it is recommended to avoid going below 30% charge.
Where can I find charging points in Mexico City?
Mexico City currently has an average of 200 electric charging stations (charging points), which can be consulted here:
> Visit Charging station in Mexico
And with the launch of its first production line, Zacua will gradually open around 150 electro-power stations in Mexico City, which it will map on a smartphone app, along with all other functional electro-power stations in Mexico City.
How much is the KWH consumption of a full load?
The full charge consumption depends on how much is the minimum that the battery has and many other elements such as voltage and so on. The estimate is charging daily 8 hours a day, the consumption is around $700 pesos per month.
How much does it cost to mount a charging unit in my garage (home or business)?
The price of the installation for the 220 kW two-phase installation is approximately $1,151 mexican peso, according to CFE, who is in charge of the installation.
Also visit our charging station at home section, to see all the complete information.
How long does it take to deliver my Zacua?
2 months, from the moment the order is placed. Because we do not mass produce, it is on a made-to-order basis.
And in case we have some in stock, the delivery time is reduced to 3 weeks.
Can Zacua cars enter the Uber platform?
A requirement of Uber and DiDi is that the car be for 4 passengers in addition to the driver, as well as having airbags. So no, Zacua is not part of the UBER platform.
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